Does your email newsletter need some punch and pizzazz? There are lots of email newsletters that are sent out everyday that are so dry and boring that they get deleted before they are ever read. You don’t want your email newsletter to be one of those email newsletters that gets deleted immediately […]
That one small letter, added to words like commerce and business to indicate electronic activity when the World Wide Web first emerged as a commercial limb of the Internet is still forcing changes everywhere. Companies of all sizes are still struggling with how, when, and where to adapt to the new business demands and realities […]
You’ve probably seen or heard the Geico and Wachovia commercials touting their high customer satisfaction rates. Geico says it has a 97% customer satisfaction rate. Wachovia says it has the highest customer satisfaction ranking in its industry. At first glance, you might think that’s pretty impressive. But, let’s take a closer look at what a […]
